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Support

Last updated October 21, 2026

Need help connecting metri, using your diary, managing billing, exercising a privacy right, or resolving a technical issue? Email support@metri-diary.com.

Connecting metri

Add metri from the Claude directory or ChatGPT, then sign in. You can disconnect anytime in your assistant's connector settings.

What your assistant can do

  • Log meals and drinks, creating foods inline when needed
  • Search the foods and cooked batches you saved before
  • Save foods and cooked batches, and delete saved foods
  • Show today's progress and a full day breakdown
  • Read your diary for any day or period
  • Edit or delete logged entries
  • Set your daily calorie and macro goal

What to include

Include the email used for metri, the assistant you were using, the steps that led to the issue, what you expected, and what happened. Screenshots are welcome when they do not contain private information.

Account and billing

For account export or deletion, contact us from the email used for metri. Manage an active subscription on the billing page.

Useful links

  • Manage your subscription
  • Read the privacy policy
  • Read the terms of service
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